That fateful night of June 14, 2017, is a moment in time that will never be forgotten, when 72 people lost their lives in the most tragic of circumstances at Grenfell Tower. Now, more than four years on since that terrible tragedy, we’re proud to be leading the way on building safety, championing the calls for change on a national level and ensuring our buildings are safe places to live, both now and in the future.

The cladding remediation and safety enhancement programme across our tower blocks in Salford is now complete.

We own 18 high-rise buildings, eight of which were deemed to have cladding systems that did not meet the Government’s test criteria.

Remediation work at Arthur Millwood Court and Canon Hussey Court has been the most complex of the programme, carried out under the shadow of Covid restrictions, and has included the removal and replacement of the defective cladding system, the installation of sprinklers and the refurbishment of communal areas.

New state-of-the-art fire alarm systems have also been fitted at all our tower blocks as part of a wider safety enhancement programme, and we also have a dedicated building safety team now in place as well as property safety officers on our tower blocks.

Sue Sutton, our chief executive, said: “We’ve worked alongside technical experts to develop a permanent solution to replace the affected panels and cladding systems, as well as implement additional safety measures, and we’re pleased that this extensive programme of work has now drawn to a close.

“We’re committed to raising the bar of public safety in all our buildings and our residents can now rest assured that the replacement cladding systems meet the most stringent of safety requirements and the additional safety measures we’ve implemented cement our commitment to delivering the safe and modern homes that everyone deserves.

” We’re also leading the charge on building safety on a national level, which has seen us advising government bodies on future recommendations and piloting and implementing the reforms in the pending Building Safety Bill, which is being introduced by the Government and will bring about the biggest changes to safety in 40 years.


Everyone is responsible for building safety. Whether you’re a Board member, caretaker, housing officer or resident, everyone is encouraged to report safety concerns and can be confident that we will listen.

There’s also some practical things that residents can do to ensure your buildings remain safe.


Keep all your belongings inside your home to avoid blocking communal areas

Promptly report any damage to your home or building, such as a damaged door or broken smoke detector

Let us know of any changes to your circumstances that could affect your ability to evacuate independently, for example if you break your leg

Let us know if you’re planning any DIY jobs in your home that could potentially impact building safety

Test your smoke alarms every month


Never store anything in corridors, stairwells and communal areas that could cause an obstruction and prevent people from evacuating safely, such as bikes or scooters

Don’t ignore any building safety repairs you spot in your building - report it. This could save your life

Don’t light candles on windowsills, leave cooking unattended, have BBQs on balconies or bring compressed gas cannisters into your block

Never attach anything to your door, frame or space above the door and don’t try to remove the door closer

Don’t prop open fire doors - they’re designed to prevent the spread of fire and smoke when properly closed


If you have a building safety concern, it’s important that you report it to us as soon as possible.

  • You can report it online at
  • You can call 0800 218 2000
  • You can email
  • If you live in an apartment block, use the letterbox in the foyer


We’re setting up a new Apartment Living Forum, made up of residents and leaseholders in our high-rise buildings, who will work alongside us on building safety matters.

This is your opportunity to have your say on building safety and help oversee the implementation of changes that will come out of the Government’s pending Building Safety Bill.

To find out more or register your interest, email